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Xi'an Practical Guide

Alipay, DiDi, SIM cards, VPN — everything you should set up before the plane lands, in the order that matters.

Before You Fly: 6 Things That Save Your Trip

China's daily life runs on apps you've never used, and a few services you rely on at home simply don't work here. Tick these off before boarding — once you're on the ground, some can't be fixed anymore.

Also bring $70–140 (~¥500–1,000) in cash as emergency backup and a screenshot of your hotel address in Chinese characters.

Alipay & WeChat Pay

Without a working payment app, you can't buy water, pay a taxi, or order at most restaurants. Set this up before flying — the verification takes minutes at home and is far easier than doing it on hotel WiFi.

Alipay is friendlier to foreigners than WeChat Pay: it accepts both debit and credit cards, verification with a foreign passport is smoother, and the English interface is actually usable. No Chinese bank account needed.

  1. Download Alipay before leaving home — blue icon with "支", published by Alipay (Hangzhou) Technology Co., Ltd. Skip "Alipay HK" and the discontinued "Tour Pass". Official links: iOS App Store · Google Play
  2. Register with your phone number — international numbers work, you'll get an SMS code. Tip: eSIMs often fail to receive Chinese SMS; a physical SIM or email registration is safer.
  3. Verify identity: Me → Settings → Account & Security → Identity Information. Upload a clear photo of your passport info page, then do the face scan. This lifts the per-transaction cap to $28 (~¥200).
  4. Add your card: Me → Bank Cards → Add Card. Visa, Mastercard, JCB and UnionPay work; Amex does not. If a card gets rejected, try another one — it happens.
  5. Pay by scanning the merchant's QR code, or show your own code for them to scan. Confirm with your 6-digit payment password.

Fees: setup is free. Transactions over $28 (~¥200) with a foreign card carry a 3% service fee; below that, it's free. For bigger trips, Alipay's TourCard prepaid balance (¥10,000 cap, 5% top-up fee, ~$1,400) can work out cheaper.

SIM Card, eSIM & VPN

No data = no Alipay, no DiDi, no maps. Buy a SIM at the airport before leaving the arrivals hall — it's the single best $14 (~¥100) you'll spend.

Option A: Physical SIM at XIY Airport

Kiosks in the arrivals hall (open 24/7) sell tourist plans on the spot. Bring your original passport (copies won't work) and your visa — registration includes a face scan. The staff will install and activate the card for you; they do this dozens of times a day for tourists.

Carrier Tourist Plan Data Price
China Mobile Welcome Pack 10 GB / 30 days $14 (~¥100)
China Unicom Traveler Plan 20 GB / 15 days $11 (~¥80)

Prices are slightly higher than city-center stores (10–20%), but for the first day you'll happily pay that premium.

Option B: eSIM

Airalo and Holafly sell China data-only eSIMs you install at home and activate on landing. No passport, no registration, keep your home number for calls.

The catch: you get no Chinese phone number, which blocks app registration on some platforms (12306, Meituan), and eSIMs occasionally fail to receive SMS codes from Chinese services. Treat it as your arrival bridge while you sort out a real SIM, or skip it if you're staying a few days only.

~$5–15 for 3–10 GB over 7–30 days.

VPN: the step everyone forgets

Google, Gmail, WhatsApp, Instagram, Facebook and Google Maps are blocked in China. VPNs must be installed and tested before you fly — once you're in-country, their websites won't load and you can't download them.

Reliable in China (as of 2026): LetsVPN (~$5/mo), Astrill (~$15–30/mo), Mullvad (WireGuard).

Unreliable: NordVPN, ExpressVPN, Surfshark — aggressively blocked, frequently dead on arrival.

Install two different VPNs. Turn the VPN on before connecting to Chinese WiFi or mobile data. When one drops, the other is your lifeline — and yes, they do drop, usually mid-Google-Maps-check.

DiDi, Metro & Maps

Google Maps is useless here — wrong coordinates, outdated data, no transit info. Here's what locals and smart tourists actually use.

DiDi: China's Uber, in English

DiDi is cheaper than hailing a taxi, quotes the price up front (no meter games), and tracks your driver in real time. You don't even need the separate DiDi app — it runs inside WeChat:

  1. WeChat → Discover → Mini Programs → search "DiDi" → open "DiDi Ride Hailing".
  2. Allow location access; switch the interface to English in settings.
  3. Type your destination (English works) or drop a pin on the map.
  4. Pick a ride type: Discount Express (cheapest), Express, or Premier. Price is shown before you confirm.
  5. Pay with WeChat Pay. Screenshot the plate number and car color before boarding.

No WeChat? Same flow inside Alipay → Transport → DiDi, paid via Alipay. Airport pickups use dedicated ride-hailing zones — follow the signs in the arrivals hall.

Xi'an Metro

Ten lines, English signs and announcements, fares $0.30–1.10 (~¥2–8). Pay with Alipay's transport QR code:

  • Alipay → Transport → "Xi'an Metro" → scan the QR at the gate.
  • Lines you'll actually ride: Line 2 (Bell Tower, City Wall South Gate), Line 4 (Big Wild Goose Pagoda, Xi'an Railway Station), Line 14 (airport to city center).

Full station-by-station detail lives in our Xi'an Travel Tips page.

Maps that work

App Verdict
Apple Maps Best choice — powered by Amap data, English interface, decent walking & transit directions. If you have an iPhone, stop reading here.
Google Maps Useless — wrong coordinates, stale data, blocked without VPN anyway.
Baidu Maps / Amap Most accurate data, Chinese-only UI. Fine for cross-checking; screenshots + Apple Maps is the practical combo.

Hotels, Trains & Attraction Tickets

One app handles all three for foreigners: Trip.com. Foreign cards, English support, passport booking — no Chinese phone number required.

Trip.com: your one-stop shop

  • Hotels — book all Xi'an nights here. Filter "Pay at Hotel" to keep flexibility; foreigner-friendly hotels are marked. App: iOS · Android · trip.com
  • High-speed trains — Xi'an ↔ Beijing / Shanghai / Chengdu. Tickets open 15 days out and vanish fast on holidays.
  • Attraction tickets — Terracotta Warriors, City Wall, Tang Paradise and more. Book 1–3 days ahead in peak season.
  • Flights — worth comparing with airlines directly; Trip.com coupons occasionally win.

At the train station: passport rules

Foreign passports can't use the automatic e-ticket gates. Queue at the manual service counter (人工窗口) with your passport to collect paper tickets. Arrive 45–60 minutes early; the queues are real.

The official 12306 app (12306.cn) now has an English version and works for frequent rail travelers — but registration needs a Chinese phone number and takes 3–5 days to verify. For most visitors, Trip.com is simply less hassle.

Non-negotiable: Terracotta Warriors in advance

This is the one ticket you cannot buy on the day — slots sell out daily, and entry is locked to your booked 2-hour window. Bring your physical passport: the gate scans it together with your ticket QR.

Price $17 (~¥120) · book via Trip.com or the official WeChat mini-program · full strategy in our Terracotta Warriors Guide.

Translation, Menus & Food Delivery

Translation apps

  • Baidu Translate (fanyi.baidu.com) — not blocked, camera translation for menus and signs, and its Chinese↔English output is sharper than Google's.
  • WeChat Translate — long-press any Chinese chat message to translate; the camera function handles signage.
  • Google Translate offline pack — your no-network fallback; the app itself is blocked without VPN.
  • Papago — handy if you're also traveling with Korean/Japanese speakers.

Eating without Chinese

  • QR menus: the waiter points at a code, you scan with WeChat, the menu opens as a mini-program with photos. Translate as you go. Order and pay inside — no waiters involved.
  • Meituan (美团): food delivery to your hotel. Chinese-only interface, but the workflow is: screenshot → Baidu Translate → tap. Works with Alipay/WeChat Pay.
  • Ele.me: built into Alipay (Home → Takeout), slightly friendlier for English speakers than Meituan.

Restaurant recommendations live in our Xi'an Food Guide — skip the QR menu stress and walk in knowing what to order.

Questions Tourists Actually Ask

Q.Can I use my Visa card directly in Xi'an?

Only at international hotel chains and a few big malls. Everywhere else — street food, taxis, local restaurants, museums — it's QR payments or nothing. Link your card to Alipay and you'll use it everywhere.

Q.Do I really need a VPN?

If you need Gmail, WhatsApp, Instagram, Facebook or Google Maps even once during the trip — yes. Chinese app stores and WiFi hotspots don't block them, but the services themselves are unreachable from mainland networks without a VPN. Install two, test both at home.

Q.Is it safe to ride DiDi alone at night?

Xi'an is one of the safest big cities in China, and DiDi drivers are background-checked and face-verified. The app has an SOS button and live GPS sharing. Still, screenshot the plate number, share your trip with someone, and sit in the back.

Q.What if my Alipay verification fails?

Try again on a different network (hotel WiFi vs mobile data), check your name matches the passport exactly (surname first), and try a different card. As a last resort, Alipay support at +86 571 2688 6000 handles English calls, and many Chinese hotels will happily help you troubleshoot at the front desk.

Q.Do taxis in Xi'an take cash?

Street taxis are required to accept cash, but drivers rarely carry change — a ¥100 note for a ¥28 fare gets you a headache and a stern lecture. DiDi with a linked payment app is cheaper, and the fare is settled automatically. Keep small bills if you must use cash.

Next Steps for Your Trip